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Ten top tips for buying and selling instruments online

Whether you’re a seasoned veteran or new to the music scene, one thing everyone has in common is the need to source good quality gear at a good price, and sell things you no longer need.

In this special feature for UK Music Gear Exchange, we’ve teamed up with renowned instrument luthier Matthew Bascetta of Bascetta Stringed Instruments & Repairs and House of Tone Pickups, to give you some expert advice on things to watch out for when buying and selling online.

Top tips when selling instruments

1. Be honest

For those who want to sell their instrument as quickly and painlessly as possible, being as honest about the instrument being sold is, simply put, the best idea.

Sellers should aim to create an informative, appealing listing which shows the item in its best light, but does not shy away from the important details, such as the item’s specification, condition and whether it needs repairs.

Embellishing facts and/or making an item seem too good to be true will lead to problems when selling and may even push well-informed potential buyers away.

Matt says:

If there are any problems with your instrument, it may be worth looking into having it repaired before selling it, as the value added may outweigh the repair cost.

Always consult with an expert and remember; trying to gloss over any problems, no matter how small, may come back to haunt you!

2. Set a fair price

Before setting a price for an instrument, sellers should do some research so as to know what similar instruments are selling for.

Respect potential buyers and set a fair price, which reflects the quality of the item being sold.

If the item being sold is widely available second hand, then sellers may find that they need to undercut the competition for a quick sale.

That said, if the item is rare and not regularly seen in an online/offline market place, then the item’s price will often be higher. It’s the simple rule of supply and demand.

Matt says:

“Setting a fair price means setting a realistic price – it may sound harsh, but you can’t price an item based on sentimental value”

3. Include good quality photographs

A “that’ll do” attitude to attaching photographs to your listing is a sure fire way to end up far down the group feed, with no interest at all.

No one’s expecting you to be David Bailey here, but a selection of clearly lit shots from various angles would seem to be common sense.

The more detail you can show initially, the less likely your buyer will have an issue on collection.

Make sure to include detailed photography 

4. Adhere to the rules

Before listing an ad on UKMGE (or any other buy/sell/swap site) make sure you give the groups rules a thorough read.

The last thing anyone wants is to have their post deleted or worse, end up banned for repeatedly posting content that’s against the rules.

When purchasing an instrument online

Remember: if you are looking to purchase a musical instrument, it may well be worth getting it insured against damage or theft. Check out this Last Minute Musicians article on Insurance for musicians for more advice and helpful tips.

5. Research the product

Many musicians will already know what type of instrument they are looking for and why they want it, and this will alter the questions they ask to sellers.

However, for novice musicians, it is important to not just rely on instinct or to simply purchase the first instrument you find.

Think about what kind of sound you are looking for – what kind of instruments do your musical heroes play?

Although the chances are they may be playing very expensive or vintage instruments, a similar style will often be available at a much more reasonable rate.

jazz guitar

6. Compare product reviews online and consider buying second hand

For those serious about learning an instrument, it is key to remember that purchasing a musical instrument is a long-term investment and, if taken care of, will last for decades.

Unlike other types of purchases, buying second hand is much more prevalent and in some cases, preferable to purchasing new.

Matt says:

Often a lot of the price tag for the more expensive musical instruments will come from the name or brand. If you’re on a tighter budget, there are often cheaper instruments that will perform the same function for less money.

For example, Fender aren’t the only people to make good Stratocasters! That said, good research is needed if buying off-brand. Online product reviews and YouTube videos can be invaluable tools.

7. Check seller feedback when using a service such as eBay

Searching for and purchasing an instrument online can be a long, drawn out process. Whilst the Internet can offer great deals that may not otherwise be available, drawbacks include the uncertainty of whether the item being purchased is authentic or even exists.

In an attempt to counteract this, customers should always use a reputable seller.

Whilst services such as eBay offer seller feedback ratings, to check whether an online store is reputable, good indicators include how well the website is made, how much instrument specification is included, and how much contact the customer is able to have with the store, prior to purchase.

Matt says:

If you find a reputable vendor, make sure to leave them a good review. That way, your friends and colleagues will know they provide a good service. Hopefully they’ll do the same and you can all avoid dodgy dealers!

8. When buying on Facebook, use the group search function

Chances are, unless this is their first listing, the individual you’re buying from may have had dealings with others in the group.

Search through the posts and take a look at the interactions they had. Were there any complaints or strange looking comments?

Remember to take this with a pinch of salt – you don’t know all the details of the situation.

Quick tips when buying a new instrument

  • The instrument will select the musician. Okay, so this isn’t Harry Potter, but many musicians attest to the notion that certain instruments will ‘feel’ right. One of the serious downsides for buying online is that you can’t try out the instruments beforehand. Combat this by trying out your friend’s instruments and taking advice.
  • Be systematic. Analyse the instruments and compare their qualities to your needs.
  • Check used instrument listings for a bargain
  • If purchasing online, get lots of photos of the instrument
  • Check the return policy
  • Always shop around

Matt says:

Remember, when it comes to stringed instruments, a lot of the way the instrument plays is in the “set up”. These are adjustable factors like string height, truss rod positioning and intonation which can all be adjusted to suit the player.

Don’t buy the instrument just because it’s set up the best, buy the one that has the specs you require, like neck profile, electronics, weight ect and have the other points looked at by a luthier.

9. Ask lots of questions

Many instruments can cost hundreds, if not thousands, of pounds and any legitimate sellers will be expecting lots of questions from potential buyers.

It is important to find out what the instrument’s serial number, manufacturing information/address and phone number and the item’s return information, should the buyer be unhappy with the product.

If the seller does not reply to questions promptly, more often than not it’s best to refrain from purchasing.

10. Make every attempt to play the instrument before purchasing

Obviously purchasing instruments online means that the customer is not able to aesthetically understand how it feels in their hands and, more crucially how it sounds.

When searching for an instrument, try and search for sellers who are within a reasonable distance to your home.

This way, if you find an instrument you are interested in purchasing, you may be able to negotiate a time with the seller when you can come and see the instrument for yourself.

Alternative ways to source gear

Music Stores

A guaranteed way to be able to try out your potential choice of instrument is to visit a music store, and in this respect it has a definite advantage to online purchases.

You’ll also get a much more immediate interaction and be able to ask advice. Bonus good karma is also available for supporting independent business!

Use your network

Working musicians are almost guaranteed to be involved in network of like minded musicians, whether it be through playing in an orchestra, attending music college or simply playing lots of gigs and meeting the other musicians who are playing the show.

Using this network is likely to be one of the best and safest methods of buying and selling musical instruments, as you are likely to know those you are communicating with, should any problems occur.

Any top tips on things to watch out for when buying an instrument second hand? Any great ideas for making sure your listed gear is sold in no time at all? Feel free to share them in the comments!

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