Dear Harriet,
We can't thank you enough for playing at our wedding. You did such a wonderful job and we can't thank you enough. Given the circumstances we couldn't be happier with the way the day went!
What happens next
A person on our team reads every report.
If we cannot satisfy ourselves the review is genuine, we ask the reviewer for evidence of the booking and take it down while we wait.
We do not remove a review just because it is unflattering.
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